Updated: 1 January 2026

Official Terms & Conditions of 789p Malaysia Platform

Before you begin using the services of 789p, please read these Terms & Conditions carefully. This document outlines your rights and responsibilities as a member, the rules governing use of the platform, deposit and withdrawal policies, and the terms applicable to bonuses and promotions. We've written this in plain language — not the kind of legalese that makes your head spin.

18+
Minimum Age Requirement
RM 10
Minimum Deposit
1 Account
Per User
24 Hours
Complaint Response Time

Important Note: By registering and using the 789p, you agree to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please do not use the services of 789p. For any enquiries, contact us at support@789p.online.

1

Acceptance of Terms of Use

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 789p ("the Company", "we", "our platform"). These Terms govern all aspects of your use of the website 789p and all services offered through it, including Sports Betting, casino games, blackjack, live matches, and all other platform features.

By accessing the 789p, registering an account, making a deposit, or using any part of our platform, you confirm that you have read, understood, and agreed to comply fully with these Terms & Conditions. This acceptance takes effect immediately and is binding from the moment you begin using the platform 789p.

These terms shall be read together with Privacy Policy and Responsible Gambling Policy ours, both of which form part of the overall agreement between you and 789p. In the event of any conflict between these documents, these Terms & Conditions shall take precedence.


2

Member Eligibility

To register and use the services 789p, you must meet all of the following eligibility requirements without exception. 789p reserves the right to request proof of eligibility at any time and to close any account that does not meet these requirements.

  • Minimum Age 18: You must be at least 18 years of age at the time of registration. Underage users are strictly prohibited from using the platform 789p.
  • Valid Identity: You must register using accurate and truthful personal information. Registration using a false identity or borrowing another person's identity is strictly prohibited.
  • One Account Only: Each individual is permitted to hold only one account 789p. Multiple account registrations by the same individual constitute a serious breach of these Terms.
  • Not a 789p Employee: Employees, contractors, and their immediate family members 789p are not permitted to register or use the platform for personal betting purposes.
  • Full Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any court order or trustee restriction that prohibits betting activities.

Warning: 789p uses automated verification systems and manual checks to detect accounts that do not meet eligibility requirements. Any account found to be in breach of eligibility conditions will be suspended immediately, and all funds may be withheld pending the outcome of an investigation.


3

Registration & Account Security

The registration process at 789p is designed to be simple and straightforward. However, you are fully responsible for ensuring that the information provided is accurate and up to date, and for keeping your account secure.

During registration, you are required to provide your full name, a valid mobile number, and create a strong password. 789p will send an SMS verification code to your registered number as an added security measure. You agree to notify 789p immediately if you become aware of any unauthorised use of your account.

  • Do not share your account password 789p yours with anyone, including family members.
  • Use a unique password that is different from passwords used on other platforms.
  • Log out of your account after every session, especially when using a shared device.
  • Enable two-factor authentication (2FA) via your account security settings on 789p.
  • Report any suspicious activity on your account to the support team 789p immediately.

789p will not be held liable for any losses arising from unauthorised account access resulting from a member's negligence in safeguarding their login credentials.


4

Deposits & Payment Methods

All deposits into 789p must be made using a verified payment method and in your own name. 789p does not accept deposits from third-party accounts or payment methods not registered under the relevant member's name.

Payment Methods Minimum Limit Maximum Limit (Per Day) Processing Time
Touch 'n Go eWallet RM 10 RM 10,000 Instant
DuitNow RM 10 RM 20,000 Instant
GrabPay RM 10 RM 5,000 Instant
Boost RM 10 RM 5,000 Instant
ShopeePay RM 10 RM 5,000 Instant
FPX / Maybank2u RM 10 RM 30,000 1–5 minutes
FPX / CIMB Clicks RM 10 RM 30,000 1–5 minutes

789p does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges, which are beyond the control of 789p. All deposits are processed in Malaysian Ringgit (RM / MYR) only.

Transaction Security: All deposits through 789p processed through SSL 256-bit encrypted payment gateways. Your bank account or e-wallet details are never stored on our servers — transactions are handled directly through the respective provider's gateway.


5

Withdrawals

Members 789p may withdraw their account balance at any time, subject to the conditions set out in this section. 789p committed to processing all valid withdrawal requests within the stipulated timeframe.

  • Minimum Withdrawal Limit: The minimum amount per withdrawal request is RM 50. Requests below this amount will not be processed.
  • Identity Verification: For first-time withdrawals or withdrawals exceeding RM 5,000, 789p may require additional identity verification as an anti-money laundering measure. Documents that may be requested include a copy of your identification card and proof of ownership of the payment account.
  • Withdrawal Methods: Withdrawals are processed to the same payment method used for the deposit, or to a Malaysian bank account held in the member's name. Withdrawals to third-party accounts are not permitted.
  • Processing Time: Most withdrawals are processed within 1 to 4 hours. In cases requiring manual verification, this may be extended to 24 business hours.
  • Bonus Wagering Requirements: Before withdrawing funds associated with a bonus, you must fulfil the wagering requirement specified for that bonus. Funds from your own deposit may be withdrawn at any time with no wagering conditions attached.
  • Daily Withdrawal Limit: The standard daily withdrawal limit is RM 50,000. VIP members enjoy higher withdrawal limits. Please contact support 789p for more information.

Fraud Warning: 789p reserves the right to withhold withdrawals and conduct an investigation where there are signs of fraudulent activity, money laundering, or bonus abuse. In such cases, the account may be suspended until the investigation is concluded.


6

Bonuses & Promotions

789p offers a variety of bonuses and promotions to members from time to time. All bonus offers are subject to specific terms and conditions stated alongside each promotion. This section outlines the general rules that apply to all bonuses 789p.

Welcome Bonus 789p up to RM 1,500 is awarded to new members who meet the minimum deposit requirement. This bonus carries a wagering requirement that must be completed before any withdrawal is permitted. Current wagering requirements and full welcome bonus terms can be found on the promotions page 789p. Bonuses cannot be transferred between accounts and carry no direct cash value.

Each member is eligible to claim each bonus once only unless stated otherwise. Bonuses may not be combined with other promotional offers unless 789p expressly permits otherwise. 789p reserves the right to void bonuses and associated winnings where there is evidence of abuse, including the use of multiple accounts to claim the same bonus, or wagering patterns designed to meet wagering requirements without genuine risk.

Reload bonuses, weekly cashback, and special promotions for the Malaysia Super League or EPL football have a set validity period. Unused bonuses will expire automatically once the validity period ends. Cashback is calculated based on net losses within the specified period and credited at the time stated in the relevant promotion's terms. 789p reserves the right to modify, suspend, or terminate any promotion with reasonable notice.

789p uses a sophisticated detection system to identify bonus abuse. Activities considered abusive include: registering multiple accounts by the same individual or from the same device or IP address to claim bonuses repeatedly; low-risk wagering strategies designed to fulfil wagering requirements without placing genuine bets; and colluding with other members to manipulate bonus conditions. Consequences of bonus abuse include the cancellation of all related bonuses and winnings, as well as possible permanent account closure.

7

Sports Betting Rules

This section outlines the general rules that apply to all Sports Betting at 789p, covering both pre-match and in-play betting. Sport-specific and bet-type-specific rules can be found in the relevant guide sections on the platform 789p.

  • Bets are final: Once the bet slip has been confirmed by the system 789p, the bet cannot be cancelled or amended except through the Cash Out feature, where available for eligible bets.
  • Match results: All betting outcomes are determined based on official results declared by the relevant sports governing body. 789p uses trusted data sources to verify results.
  • Match cancelled: If a match is cancelled before the stipulated minimum time threshold, all related bets will be voided and stakes refunded in full to the account 789p your.
  • Odds changes: The odds displayed are those at the time the bet is placed. Any change in odds after a bet has been confirmed does not affect the value of that existing bet.
  • In-play betting: In-play betting is subject to additional verification and may be rejected when markets are temporarily suspended during critical moments of a match. In-play odds change dynamically, and internet connection delays may result in odds discrepancies.
  • Betting limits: 789p sets different minimum and maximum betting limits for each market and sport. Current limits are displayed on the bet slip when you enter your stake.

Sports Covered: 789p offers betting on more than 30 sports, including Malaysia Super League & EPL football, BWF badminton, IPL & ICC cricket, esports (Mobile Legends, Valorant, Dota 2), Grand Slam tennis, NBA, NFL, and more. Market availability may vary by sport and match.


8

Casino Games & Blackjack

Casino games at 789p — including blackjack, baccarat, roulette, slots, and Live Casino — are subject to our general betting rules as well as the game-specific rules set by the respective software providers. All casino games 789p uses independently verified RNG (Random Number Generator) technology.

For live dealer games, results are final once the round concludes in accordance with the dealer's procedures. Any technical issue that disrupts a live casino round will be resolved in accordance with the relevant software provider's policy. 789p is not liable for technical disruptions beyond our control, but we are committed to resolving every issue fairly.

Legitimate game strategies such as the use of basic blackjack strategy charts are permitted at 789p. However, the use of automated software, bots, or any method that exploits technology to gain an unfair advantage is strictly prohibited and may result in immediate account closure.


9

Prohibited Conduct

To ensure a safe, fair, and enjoyable experience for all members 789p, there are certain activities and behaviours that are strictly prohibited on our platform. Violation of any of these prohibitions may result in account suspension or permanent closure without any refund.

  • Multiple account registration – Registering more than one account under the same or different identities for the purpose of circumventing limits, claiming bonuses multiple times, or any other reason.
  • Money laundering – Using the platform 789p to alter, conceal, or transfer funds obtained through illegal means. 789p cooperate fully with the relevant authorities in any related investigations.
  • Use of unauthorised software – Using bots, automated scripts, card counting software, or any technology that provides an unfair advantage in gameplay.
  • Payment fraud – Using stolen credit or debit cards, bank accounts that do not belong to you, or any payment method obtained unlawfully to make deposits at 789p.
  • Bet manipulation – Colluding with others to manipulate betting outcomes or odds through inside information or match-fixing.
  • System disruption – Any attempt to hack, disrupt, or manipulate the platform's technical systems 789p in any way whatsoever.
  • Interference by other players – In live casino games, any behaviour that disrupts or threatens other players or the dealer via the chat function is strictly prohibited and may result in a ban from the table.

10

Account Suspension & Closure

789p reserves the right to suspend or close a member's account under certain circumstances. We do not do this arbitrarily — every action is taken on the basis of solid evidence and in accordance with clear procedures. The following are circumstances that may lead to account action:

  • Breach of any condition under these Terms & Conditions
  • Suspicious activity indicative of fraud or money laundering
  • Chargeback or reversal requests filed with a payment provider
  • A finding that the member does not meet the age or identity eligibility requirements
  • Self-exclusion requests submitted by the member through the responsible gaming programme 789p

Should an account be suspended for reasons that can be resolved, 789p will contact the member concerned via their registered email within 48 hours, with a full explanation and the steps required. Members have the right to appeal an account closure decision by contacting support@789p.online.


11

Privacy & Data Protection

The collection, use, and protection of your personal data at 789p governed entirely by Privacy Policy ours, which form part of this agreement. 789p fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010 in all aspects of member data handling.

In short, 789p collects your personal data solely for the purposes of account management, transaction processing, legal compliance, and service improvement. We never sell your personal data to third parties and do not share it except in the circumstances outlined in our Privacy Policy.

You have the right to access, correct, and request deletion of your personal data by contacting privacy@789p.online. Such requests will be processed within a reasonable timeframe in accordance with PDPA requirements.


12

Limitation of Liability

To the extent permitted by applicable Malaysian law, 789p not liable for any indirect, incidental, special, or consequential losses arising from your use of our platform. This includes but is not limited to:

  • Betting losses arising from the outcome of valid bets
  • Service disruptions caused by circumstances beyond our control, including internet or power outages
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
  • Delays in deposit or withdrawal processing caused by third-party payment provider systems
  • Any financial decisions made based on information found on the website 789p

Maximum liability 789p to you under any circumstances is limited to the total amount deposited into your account 789p you within 30 days prior to the relevant claim. This limit is based on the principle of reasonableness and is not intended to prevent you from seeking remedies available under Malaysian law.


13

Responsible Gaming

Commitment 789p toward responsible gaming is not a formality — it is a value we genuinely uphold. We believe betting should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. That is why we provide a range of self-management tools available to any member 789p.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits that are automatically enforced by the system 789p.
  • Loss Limit: Set a cap on the amount you are allowed to lose within a given period to stay in control.
  • Session Time Limit: Set a session time limit and receive alerts when you are approaching it.
  • Cooling-Off Period: Take a break from the platform for 1 day to 6 months — this cannot be reversed during the selected period.
  • Self-Exclusion: Restrict access to your account 789p you permanently or for an extended period where necessary.

For full details on responsible gaming tools and support resources, please visit the Responsible Gaming us. If you need immediate assistance, please contact support@789p.online.


14

Amendments to Terms & Conditions

789p reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Changes may be made for reasons including compliance with new laws, changes in business operations, or feedback from our members.

For material amendments — that is, changes that substantially affect your rights or obligations — 789p will provide at least 30 days' notice before any changes take effect, via registered email or in-platform notification. For minor changes or clarifications that do not affect members' fundamental rights, 789p may make changes with shorter notice.

Continued use of the platform 789p after an amendment takes effect will be considered your acceptance of the revised Terms & Conditions. The effective date of the latest version is always displayed at the top of this document. We encourage you to review this page from time to time.


15

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of our services 789p, our team is here to help. We prioritise fast response times and solutions that genuinely make a difference.

General Support
support@789p.online
Response time: < 4 hours
Privacy & Data
privacy@789p.online
Response time: < 24 hours
24/7 Live Chat
Available on the platform
Response time: < 2 minutes
Account Appeal
appeals@789p.online
Response time: < 48 hours

These Terms & Conditions are governed by the laws of Malaysia, and any disputes shall be resolved in accordance with the jurisdiction of Malaysian courts. The Bahasa Malaysia version of this document is the official binding version.


Commitment 789p to Malaysian Members

The principles that guide how we operate every day — not just words on paper

Clear and Simple Terms

We wrote our Terms & Conditions intentionally 789p in plain language that everyone can understand — not lengthy legal jargon designed to confuse. If any section is unclear, our support team is ready to help explain it.

Bank-Grade Security

All transactions and personal data on 789p protected with SSL 256-bit encryption — the same standard used by Maybank and CIMB banking systems. Your security is not optional; it is the foundation of how we operate.

Fast & Transparent Withdrawals

There are no hidden withdrawal conditions at 789p. Funds from your own deposits may be withdrawn at any time. Wagering requirements apply only to bonus funds, and these terms are clearly stated before you accept any bonus.

One Account, One Identity

One account per user policy at 789p is not just a rule — it is how we protect all members from unfair competition. Our system automatically detects abuse to ensure every player is on a level playing field.

Fair Amendment Notice

When 789p needs to make material updates to the Terms & Conditions, you will receive 30 days' notice before the changes take effect — giving you sufficient time to review them, ask questions, or decide whether to continue using the platform.

Responsive Complaints Support

Every complaint received by 789p acknowledged within 2 hours and resolved within 24 hours in most cases. If you are not satisfied with the outcome, you have the right to appeal and your case will be reviewed by a different senior officer.


Other Important Documents at 789p

These documents form the complete framework of your agreement with 789p


Play with Confidence at 789p

We believe that players who truly understand the terms are happier and more responsible players. Sign up today with complete confidence — you know your rights, you know your responsibilities, and you know that 789p will treat you fairly.

Minimum deposit RM 10  ·  Withdrawals within 1–4 hours  ·  24/7 Bahasa Malaysia support

Bahasa Melayu